These Terms of Service ("Terms") govern your use of the Grid Authority website located at thegridauthority.com and its subdomains (collectively, the "Site"), operated by Kynect Digital LLC ("Grid Authority," "we," "us," or "our"), a Texas limited liability company.
By accessing the Site, submitting any form, or otherwise engaging with Grid Authority, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the Site.
These Terms apply to all visitors, users, and anyone who accesses the Site or submits information to Grid Authority.
Grid Authority provides energy education resources and program enrollment facilitation services to qualifying Houston-area homeowners. Specifically:
Grid Authority is an independent energy education and program enrollment company. We are not a retail electric provider, energy utility, or affiliate of CenterPoint Energy.
To use our Site and submit a program eligibility inquiry, you must:
Submitting false, inaccurate, or misleading information may result in disqualification from program participation and termination of any enrollment.
Preliminary Qualification Is Not Final Approval. Completing a form on our Site or receiving a preliminary qualification result does not guarantee enrollment in the S.H.I.E.L.D.™ program or any other program. Final program approval is subject to:
No Cost Representations. Grid Authority makes no representation that program participation will be at zero cost to you until all program terms have been reviewed and agreed to in a signed participation agreement. Program fees, terms, and structure are disclosed in full during the in-home consultation process, prior to any commitment.
No Guarantee of Savings. While many qualifying homeowners experience bill predictability and reduced exposure to commodity price volatility, Grid Authority makes no guarantee of specific dollar savings amounts. Individual results depend on home characteristics, energy usage, utility rate changes, and program terms.
By submitting your phone number and/or email address through any Grid Authority form, you expressly consent to receive:
This consent is not a condition of purchase or program participation. You may opt out at any time by replying STOP to any text message or clicking "unsubscribe" in any email.
Standard message and data rates may apply to SMS communications.
Grid Authority strives to provide accurate and up-to-date information on our Site, including energy pricing data, program descriptions, and educational content. However:
You should not rely solely on information presented on this Site for energy purchasing or financial decisions. We encourage you to conduct your own research and consult with qualified professionals as appropriate.
All content on this Site — including but not limited to text, graphics, logos, the S.H.I.E.L.D.™ program name and mark, the Grid Authority name and brand, page designs, and educational materials — is the property of Kynect Digital LLC or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Site without prior written permission from Grid Authority.
You agree not to use the Site to:
Our Site may link to third-party websites, including retail electric providers, energy technology partners, and other resources. Grid Authority is not responsible for the content, privacy practices, or terms of any third-party sites. Links do not constitute endorsement of those sites or their content.
Our Site is built and hosted using GoHighLevel (GHL) platform services. Your use of the Site is also subject to GoHighLevel's applicable terms and policies.
THE SITE AND ALL CONTENT, INFORMATION, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.
GRID AUTHORITY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRID AUTHORITY AND ITS OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
You agree to defend, indemnify, and hold harmless Grid Authority, Kynect Digital LLC, and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from: (a) your use of and access to the Site; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any claim that information you submitted caused damage to a third party.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Harris County, Texas. You consent to the personal jurisdiction of those courts.
Grid Authority reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grid Authority regarding your use of the Site and supersede all prior agreements and understandings.
Questions about these Terms of Service? Contact us: